For everyone who despises working on a vehicle, Findlay Kia service advisor Mike Calmelat thrives on the business.
For Calmelat, providing invaluable service; along with repairing anything that’s in need, is a actually a science, of sorts.
When there’s a problem, there’s also a solution in the name of Johnny-on-the-Spot for every challenge.
In a nutshell, the science of the automotive business is based heavily on advisors communicating with their customers – and Calmelat seems to have the business under control.
Advisors like Calmelat thrive on the challenges, whether it requires changing out a dead battery or replacing a flat tire. The science of a service department is complex, and not just anyone can satisfy the long list of wants and needs.
In a sense, technicians are like medical professionals. They don’t usually know when the call for help will come, and they had better be ready, no matter what the time of day or the specific need.
Now 30 years of age, Calmelat has been a service advisor for the past nine years. The native Las Vegan couldn’t imagine making a living anywhere else.
“I love Las Vegas,” Calmelat said. “My family and friends are here and Las Vegas has always felt like home to me. My family keeps me grounded.
“For every problem, there is a solution. It’s as simple as that. – and I enjoy what I do.”
In fact, Calmelat also thrives on the business considering his relationship with Kia Motors of America.
“This is a ever-growing brand and it’s exciting to be a part of the growth.
An admitted homebody, Calmelat loves the outdoors to relax. He and his family travels to the outlying areas often to relax.
“We have beautiful scenery in Las Vegas,” he said.
Findlay Kia is lead by general manager Byron Klemaske.
Situated at 5325 W. Sahara, Findlay Kia is part of Findlay Automotive Group founded 60 years ago by the late Pete Findlay. The group now includes 32 dealerships in Nevada, Utah, Arizona, California, Oregon and Idaho.
Further information can be found by calling 702-982-4591.